Privacy Policy

Effective Date: November 11, 2025

Viswasservices (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, make bookings, or otherwise interact with us (“Services”).

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register, book a service, fill out a form, subscribe to our newsletter, contact us, or engage with other activities, services, features or resources we make available. The personal information we collect may include, but is not limited to:

Your name, email address, phone number, postal address.

Vehicle information (such as make, model, registration) if required for service bookings.

Payment and billing information if you make purchases or bookings that require payment.

Any other information you choose to provide (for example via feedback forms or reviews).

We also collect certain information automatically when you visit our site, use our Services, or interact with us, which may include your IP address, browser type, device identifiers, operating system, location data (if you permit it), usage information, cookie data, and other technical information.

2. How We Use Your Information

We use the information we collect for purposes including the following:

To provide, operate, maintain and improve our Services.

To process your bookings, payments, service requests and to communicate with you about your account, services or promotional offers (if you’ve opted in).

To personalise and enhance your experience, including sending you targeted offers, updates or newsletters (only if you consented or opted in where required).

To monitor and analyse usage and trends so that we may improve our Services and user experience.

To detect, investigate and prevent fraudulent or illegal activities, and to protect our rights and interests.

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers, contractors or vendors who perform services on our behalf (such as payment processors, analytics providers, email/SMS platforms), under confidentiality obligations.

If required by law, regulation, legal process or governmental request, or to protect our rights or the safety of others.

In connection with a merger, sale, acquisition, re-organisation, financing or other transfer of our business or assets, in which case your information may be among assets transferred.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, pixel tags, mobile identifiers and other tracking technologies to collect usage information, personalise content and provide better experiences and features. You can choose to disable cookies via your browser settings, but doing so may affect your ability to use some features of our Services.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or for as long as required by applicable laws, or as reasonably necessary to protect our rights or satisfy legal obligations.

6. Security of Your Information

We implement appropriate technical and organisational measures designed to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure — we cannot guarantee absolute security.

7. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under that age. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to access, correct, update, delete or restrict the processing of your personal information. You may also have the right to withdraw consent for certain processing at any time, where applicable. To exercise your rights, please contact us using the details in the “Contact Us” section below. Please note that even if you request deletion of your data, we may retain certain information as required by law or for legitimate business purposes (such as fraud prevention).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the “Effective Date” at the top. We encourage you to review this Policy periodically. Your continued use of our Services after any change constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions, comments or requests regarding this Privacy Policy, please contact us at:

Viswas Smart services,

Email: vsss061288@gmail.com

Mobile: 9490678000